Terms and Conditions for Zeon Teamwear

Order and Production

Garments are custom-made to order.
Delivery occurs 6-8 weeks after order confirmation or the closing of the ordering window.
Ordering window times are determined by your club.
All garments are delivered together to a central club business address, not individually or to private addresses.
Garments are player-packed.

Sizing and Customisation

Incorrectly sized garments that are personalized with individual names or specific numbers will not be replaced.
Faulty garments or those made incorrectly will be replaced.
Any faults must be reported within 14 days.
Dye batch shades may vary between orders but will be consistent within a single order.
Size specifications can be altered at Zeon Teamwear’s discretion without notice.

Design and Club Merchandise

Garment ranges are pre-agreed with club officials and are considered official club merchandise.
Individual club members cannot change designs when ordering.
Designs, fabrics, and fit are agreed upon by club officials and cannot be altered.

Order Cancellation and Payment

Orders cannot be cancelled once the production process has begun.
Property of the goods remains with Zeon Teamwear Ltd until full payment has been made.

Liability

Neither party shall be liable for loss of use, profit, or any indirect or consequential damages in connection with the contract.

These terms and conditions outline the ordering process, customisation limitations, delivery expectations, and liability considerations for Zeon Teamwear products. Customers should carefully review these terms before placing an order to ensure understanding of the production and delivery process, as well as the policies regarding sizing, design, and order cancellation.

Data Storage and Security

We are committed to protecting your privacy. All customer information, including names, addresses, and other details related to your interactions with us, will be stored securely using industry-standard practices.

Payment Processing

For your security, credit card payments are processed through our trusted partner, Secure Trading, a specialist in secure payment transactions.

Protection of Personal Information

We respect your privacy and will NOT sell or provide your personal information, including postal addresses, email addresses, and telephone numbers, to any third-party companies for their use.

Marketing Communications

Zeon may use your contact information for our own marketing purposes. However, you have the right to opt out of these communications at any time.

Order-Related Communication

We may use your contact details to obtain additional information directly related to your order or to provide necessary updates about your purchase.

Your Rights

You have the right to:

Access your personal data

Request correction of inaccurate information

Opt out of marketing communications

Request deletion of your data, subject to legal requirements

For any privacy-related inquiries or to exercise your rights, please contact our customer service team.

This privacy policy may be updated periodically. Please check our website for the most current version.